Job Description

Warranty Coordinator

Ecolab is seeking a Warranty Coordinator to join its transportation department. Under the direction of logistics and quality leadership, you will be an analytical problem-solver, accountable for supporting processes with proven data collection and analysis skills. You will have the opportunity to identify and implement process improvements and receive recognition for elevating quality, service and savings metrics.

What's in it For You:

• Opportunity for a long term career path that allows for exposure into all areas of the Ecolab's supply chain
• Access to best in class resources, tools, and technology
• Thrive in a company that values sustainability, drives a safety-focused culture and has been recognized as one of the most ethical companies in the world
• Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!

What You Will Do:

• Coordinate and manage warranty administration activities
• Track, validate, and analyze warranty claims, recoveries, and related documentation
• Ensure compliance with warranty policies, contractual requirements, and internal procedures
• Prepare routine and ad-hoc warranty reports, metrics, and trend analyses
• Support audits, investigations, and data requests related to warranty activity
• Identify opportunities to improve warranty processes and reduce warranty costs
• Partner with Quality, Engineering, Finance, Customer Service, and external service providers to resolve claims
• Support root cause analysis efforts related to warranty issues and failures
• Develop, maintain, and standardize warranty procedures and work instructions
• Support new and existing business requirements related to warranty administration
• Participate in cross-functional projects to improve product and process performance
• Structured as a growth-oriented role with exposure to cross-functional operations
• Foster clear communication with your team and internal contacts to address service related interests.
• Develop close relationships with key vendors concerning contract terms, payments and service while complying with all safety and regulatory requirements.
• Act as a subject matter expert and perform various logistics activities such as account management, database maintenance, replenishment and inventory forecasting, shortage resolution, distribution planning, delivery execution and exception management activities.

Position Details:

• Candidate must reside in Pittsburgh, PA area
• Work week and shift: Monday - Friday 7:30 a.m. - 4:00 p.m.

Minimum Qualifications:

• Bachelor's degree
• Previous work experience in in warranty coordination, claims administration, quality, customer support, or related analytical/administrative roles
• Basic proficiency in Microsoft Office Suite, specifically Microsoft Excel and Access
• Immigration sponsorship not available for this role

Preferred Qualifications:

• Bachelor's degree in Logistics, Supply Chain, Finance, Transportation or a related field of study
• Strong proficiency in Microsoft Office Suite, specifically Microsoft Excel and Access
• SAP experience
• Previous project management experience
• Exposure to TPM and/or Lean Manufacturing principals
• Strong written and verbal communication skills
• Ability to exercise independent judgement, think critically and work well in cross-functional teams

Annual or Hourly Compensation Range

The pay range for this position is $57,800.00 - $86,800.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

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