Job Description

Overview The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Part‑time position requiring 2–3 shifts per week, averaging 10–15 hours. The role is primarily customer‑facing but may also involve early morning freight processing for those with availability. Previous experience in retail, sales, or customer‑facing service is required. Responsibilities Welcomes and greets all customers as Host in the front entrance or throughout the store. Connects with customers throughout the store suggesting solutions to their organizational challenges. Designs and sells custom closets and other storage and organization solutions. Serves as a register person with strong focus on providing a great customer experience during checkout. Introduces and enrolls customers in our rewards program. Works merchandise processing during early morning or evenings (based on the schedule). Maintains the sales floor – keeping shelves full and presented according to brand standards. Supports carryout to customers' cars whether through curbside or in the parking lot/garages. Assists with cleaning routines around the store – including dusting, restrooms, and vacuuming. Processes customers’ orders for curbside pick‑up and/or delivery. Organizes the stockroom, ensuring it is well‑maintained to support selling efforts of the store. Adheres to time expectations, performing tasks with accuracy and timeliness, exhibiting pace and attention to detail. Actively engages with customers to solve their organizational challenges. Qualifications High school diploma preferred. Retail sales experience a plus. Strong computer skills. Enjoys engaging with people and connecting with customers. Understands retail is an ever‑changing industry and requires flexibility in scheduling. Must be at least 18 years of age. Benefits Rewarding pay starting at $21.00 an hour, up to $22.00 an hour. Competitive health, dental, and vision plans. 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity. Unique "1equals3" website for easy access to benefits information and company updates. Competitive sick pay and PTO plan. Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs). Parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program. Paid holidays, gym membership discounts, qualified transportation benefits program. Discounts on merchandise, custom spaces, services, gift cards, pet insurance. Employee recognition programs. Employee Resource and Affinity Groups. EEO Statement The Container Store promotes a smoke‑free, drug‑free environment. The Container Store is an Equal Opportunity Employer and complies with the Americans with Disabilities Act. #J-18808-Ljbffr

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