Private Bank Product Manager Mortgage/HELOC Job at Citizens Financial Group, Boston, MA

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  • Citizens Financial Group
  • Boston, MA

Job Description

Private Bank Product Manager

The Private Bank Product Manager is the business owner for Mortgage and HELOC within a broader product domain. This role manages product-level strategy, performance, pricing, competitive positioning, and risk alignment. The Product Manager ensures each product meets client needs, enhances advisor effectiveness, and contributes to Private Bank financial and risk objectives.

Product Managers partner closely with Experience Ownerswho handle requirement writing, delivery execution, and testingwhile the Product Manager provides business direction, product intent, and prioritization.

Key Responsibilities

  • Product Strategy & Ownership
  • Business Feedback & Market Insights
  • Pricing & Profitability
  • Credit Risk & Portfolio Management
  • Client Experience & Advisor Effectiveness
  • Marketing & Communication
  • Risk Management & Governance

Qualifications

  • Experience in product management, lending, deposits, treasury, or private banking.
  • Strong analytical, credit, and financial skills.
  • Ability to manage cross-functional work and influence stakeholders.
  • Clear, structured communication and strategic thinking skills.

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: M-F 8:00-5:00
  • In office requirement 4 days per week at location(s) listed
  • Pay Transparency

    The salary range for this position is $128,000 - 145,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

    We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

    Required Skills

    • Customer Empowerment
    • Diversity and Inclusion Practice

    About Us

    Equal Employment Opportunity

    Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

    Equal Employment and Opportunity Employer

    Job Applicant Data Privacy Policy

    Background Check

    Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

    Job Info

    • Job Identification 45905
    • Job Category Product Specialists
    • Locations One Citizens Bank Way, Johnston, RI, 02919, US 1301 Avenue of the Americas, New York, NY, 10019, US 772 Boylston St, Boston, MA, 02199, US 101 California St, San Francisco, CA, 94111, US
Citizens Financial Group

Job Tags

Work at office, Local area, Flexible hours

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