Our client is seeking a Field Service Technician II to support commercial clients by troubleshooting, repairing, and maintaining digital imaging equipment including copiers, printers, and multi‑function devices (MFPs). This role is ideal for a hands‑on technician who enjoys solving problems in the field, working directly with customers, and ensuring equipment uptime in a fast‑paced, service‑driven environment. Onsite | No Visa Sponsorship | No Relocation Assistance Responsibilities: Technical Service & Repair Identify and report equipment performance issues or failure trends. Perform routine maintenance, diagnostics, and break/fix repairs on copiers, printers, and MFPs. Ensure all assigned devices meet operational, performance, and quality standards. Respond promptly and professionally to field service calls within an assigned territory. Customer Support & Professionalism Represent the company with strong communication, professionalism, and customer service. Follow customer‑specific site protocols, including safety and health requirements. Provide clear updates to customers and internal teams regarding service status and equipment needs. Documentation & Compliance Adhere to all company policies, safety standards, and quality procedures. Maintain accurate service documentation, including Field Service Reports, parts usage, and expense logs. Support a 24/7 customer environment, including rotating shifts and on‑call duties as required. Qualifications (Must‑Haves) HS Diploma, GED, or equivalent experience. Ability to complete required new‑hire technical training. 1–2 years of related technical or field service experience. Ability to obtain customer‑required clearances for site access. Valid driver's license and acceptable driving record (territory travel required) Ability to lift up to 50 lbs. and remain active for extended periods (walking, standing, kneeling) Comfortable working in a 24/7 customer‑driven environment with rotating shifts and on‑call duties. Basic understanding of internet/network environments (e.g., connecting devices, print queues) Perks: Transportation allowance available. #J-18808-Ljbffr Confidential Recruiting Partners
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