Job Description

Primary Care Patient Navigator (Full-Time)


Department: Patient Navigation
Location: Jamaica Hospital Medical Center - Queens, NY
Schedule: 37.5 hours per week
Salary: $26.45 - $29.05 per hour


Jamaica Hospital Medical Center, a member of the MediSys Health Network, is seeking compassionate and motivated individuals to join our Patient Navigation Department as Primary Care Patient Navigators.


In this role, you will serve as a liaison between the MediSys Health Care System and patients, helping individuals access care, coordinate appointments, and navigate healthcare services.


Key Responsibilities

• Conduct outreach to patients
• Identify missing or overdue medical services
• Assist patients with scheduling internal and external appointments
• Help resolve barriers to appointment compliance
• Communicate with physicians regarding patient care needs
• Provide information on healthcare resources and patient rights
• Participate in patient education and support groups
• Maintain accurate documentation in electronic medical records

Tagged as: patient outreach, primary care navigator

Requirements

• Associate's degree required (Bachelor's preferred)
• Minimum 3 years of community health or patient outreach experience
• Strong computer skills (EMR systems, Excel, Word, PowerPoint)
• Bilingual/multilingual preferred (Spanish, Hindi, Bangla, or Haitian Creole)
• Strong communication, organizational, and customer service skills
• Cultural competency working with diverse communities
• QMI certification a plus

Apply Today
Join Jamaica Hospital Medical Center and help improve access to care for our community.

Job Tags

Hourly pay, Full time

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