Job Description

Front Desk Coordinator

Location: San Francisco, CA Duration: 12 months contract

Duties:

• Deliver all guest and employees a unique and warm experience upon entering Dropbox.
• Ensure all customer inquiries, issues or concerns are accommodated and resolved.
• Ensure guests are properly signed into the Visitor Management System and supply a visitor badge as needed
• Notify hosts of visitors, candidates and clients that have arrived.
• Accommodate special requests as they arise.
• Maintain punctuality and professional appearance at all times.
• Maintain an active presence on Company communication platforms (i.e Slack, email and gchat).
• Update team documents as needed.
• Sign for and receive various deliveries and notify/distribute to employees.
• Work closely with the Physical Security Team to ensure the front desk/lobby is secure at all times.
• Complete various projects/tasks as needed and assigned.
• Ability to support Front Desk/Event Support overtime hours as needed.

Skills:

• Excellent communication and organizational skills
• Proficient in using Google Executive Suite (gMail, gCal, gChat) and adaptability to new technologies
• Ability to take direction and follow oral and written instructions
• Have amazing writing, analytical, and problem-solving skills
• Have the ability to operate standard office equipment (computers, copiers, scanners, printers)

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