Job Description

Role Description

As the Director of Project Management, you will be the primary architect of SmithRx’s Operational Operating System. This is not a traditional "admin" PMO role; we are looking for a systems-thinking leader who can bridge the gap between complex roadmaps and executive-level strategic outcomes. You will evolve the Project Management function into a high-maturity, directive function that drives decision durability and portfolio integrity across the entire enterprise.

You will design the governance frameworks that allow SmithRx to scale, leveraging Stage-Gate methodologies to ensure our most ambitious initiatives and migrations maintain the deterministic rigor required for healthcare and financial transactions. You will be the guardian of "invisible work," advocating for operational stability and technical debt remediation as first-class citizens in our portfolio.

We need a leader who is versatile and driven, capable of translating 50+ concurrent workstreams into a singular, actionable executive narrative. You will display extreme ownership, identifying "information dark spots" and eliminating delivery bottlenecks before they impact our members. At SmithRx, you won't just track the roadmap; you will build the engine that executes it.

What you will do:

• Governance & Stage-Gate Leadership
  • Own the Lifecycle: Define and enforce a unified Stage-Gate process (e.g., Intake → Discovery → Alignment → Execution → Post-Launch).
  • Gatekeeping: Ensure clear entry/exit criteria and decision frameworks at each gate to minimize "scope churn" and rework.
  • Strategic Mapping: Ensure every project in the portfolio is accurately mapped to Company OKRs with a robust risk mitigation plan.
  • Trade-off Analysis: Surface critical trade-offs regarding cost, timing, and complexity to enable senior leadership to make high-durability decisions.
• Portfolio Visibility & Executive Insights
  • Master Portfolio Ownership: Maintain 100% data integrity across all initiatives, providing a "single source of truth."
  • Executive Storytelling: Translate data from 50+ concurrent workstreams into bi-weekly, high-intensity ELT reports that facilitate rapid decision-making.
  • Automation & ROI: Partner with Finance and Data Analytics to transition manual tracking into real-time, automated visualization tools (e.g., Smartsheet, Jira, or Atlas).
• Leadership & Capability Building
  • Team Development: Lead and mentor a team of project managers, establishing a culture of "Extreme Ownership" and execution excellence.
  • Cross-Functional Training: Train Product, Engineering, and Operations teams on effective project management discipline and Stage-Gate rigors.
  • Continuous Improvement: Lead retrospectives to identify "information dark spots" and delivery bottlenecks, driving lean improvements across the organization.
• Execution Excellence
  • Improve predictability, speed, and quality of project delivery.
  • Drive accountability across teams for timelines, deliverables, and outcomes.
  • Lead retrospectives and continuous improvement efforts.
  • Optimize tools (e.g., Smartsheet) to support scalable execution.

Qualifications

• 10+ years of project management experience, with significant experience in Directive or Enterprise PMO (EPMO) environment.
• Demonstrated success leading innovation pipelines and stage gate processes.
• Experience operating in ambiguous, fast-changing environments with shifting priorities.
• Proven ability to drive cross-functional alignment and decision-making without direct authority.
• Strong ability to translate complexity into clear, actionable insights for leadership.
• Experience building or scaling PMO functions and improving organizational capability.
• Expertise in project management tools.
• Lean / Continuous Improvement experience (preferred).

Preferred Qualifications

• Experience with async reporting models to reduce meeting overhead.
• Familiarity with healthcare-specific OKRs and operational excellence (OpEx).

Benefits

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance.
• Flexible Spending Benefits.
• 401(k) Retirement Savings Program.
• Short-term and long-term disability.
• Discretionary Paid Time Off.
• Paid Company Holidays.
• Wellness Benefits.
• Commuter Benefits.
• Paid Parental Leave benefits.
• Employee Assistance Program (EAP).
• Well-stocked kitchen in office locations.
• Professional development and training opportunities.

Location

US Remote

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