Customer Service Rep and Dispatcher Job at bluefrog, Elk Grove Village, IL

RzZDN1ZJMk1HTWdMeDUxdFdBa1ZWdUVNcWc9PQ==
  • bluefrog
  • Elk Grove Village, IL

Job Description

Join Our Team as a Customer Service Rep and Dispatcher

We are looking for a great team player and fun personality to fill our CSR and Dispatcher Role. Our Customer Service Reps are the first contact with our customers in their time of need, so we need someone who is empathetic, great with customer service and phone skills, and highly comfortable with sales. Dispatchers also work with our field crew with scheduling, so computer and organizational skills are a must. We are looking for great team members who are willing to push themselves to grow professionally, to earn money and recognition they deserve, and to have an amazing life-long career in a family friendly environment!

Benefits/Perks

  • Flexible Scheduling (remote 4 days a week)
  • Competitive Pay

Our Mission

We're changing how people view plumbers. We diagnose real problems, provide the right solution for the right price, and build long-term customer relationships. We're local, essential, and fun. We're bluefrog.

Our Values

We value transparency: We make things easy for customers, with clear options and clearer communications in every situation. We value respect: We respect our work, our team, our customer, and ourselves. We're on time every time, with the right fix at the right time. We value solving real problems: We never settle for bandaids, we fix the root-causes. We value team culture: We're enjoyable to work with, treat each other like family, and hold each other to a higher standard of excellence.

Responsibilities

  • Phone Sales and Support
  • Handle all inbound inquiries (Phone, online, etc.)
  • Set and manage the schedules of the technicians
  • Empathetic to the Customer's Situations

Qualifications

  • Hard Working
  • Loves to be part of a team
  • Great Sales, Customer Service and Phone Skills
  • Problem solver and critical thinker
  • Strong Computer Skills
  • Multi-tasker
  • Organized
  • Experience with Service Titan a plus!!

Flexible work from home options available.

Compensation: $16.00 per hour

Be Part of the Fastest-Growing Plumbing Company in the U.S.

At bluefrog Plumbing + Drain, we always strive for next-level workmanship and innovation. If you're passionate about providing exceptional customer service and quality workmanship, you might be what we're looking for.

Being part of one of the biggest franchises in the industry, we do more than just plumbing and drain services. Our team of skilled technicians and talented professionals is dedicated to providing honest, dependable quality service to every home and business.

Working at bluefrog means confronting challenges with passion and integrity while delivering the highest level of professionalism. We are an inclusive plumbing company, respecting individual differences and creating a sense of community at work. We welcome everyone on the team and work closely together to make a positive impact in the community. More importantly, we strive for your growth and success.

Build your career at bluefrog and explore your interests with various training programs.

bluefrog

Job Tags

Hourly pay, Local area, Work from home, Flexible hours

Similar Jobs

Universal Hospital Services

Senior Remote Inpatient Coder (RHIA/RHIT/CCS) Job at Universal Hospital Services

A healthcare services company is seeking a Per Diem Inpatient Coder to support effective coding of inpatient records. This fully remote position requires proficiency in coding and collaboration with healthcare leaders. Ideal candidates will have a background in health ...

RIT Solutions, Inc.

Marketing Manager Job at RIT Solutions, Inc.

 ...Marketing Manager Candidates can be anywhere in the US (preference: East Coast) Looking for a Marketing Manager specializing in ORGANIC SOCIAL MEDIA ANALYTICS. Please EMAIL ME with resumes you HAVE of candidates who specialize in ORGANIC SOCIAL MEDIA ANALYTICS... 

Ocean Honda Milford

Honda Service Technician Job at Ocean Honda Milford

Job Description Job Description Job Description: Automotive Service Technician Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees...

Burlington Stores

Operations Service Manager Job at Burlington Stores

 ...multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you will be one of the leaders of the store team,... 

Feedinkoo

Graphic Designer (Remote) at Lensa Job at Feedinkoo

 ...A fast-growing insurance company is looking for a talented Graphic Designer to join their remote creative team. In this role, you will create...  ....Qualifications 3-5 years of professional graphic design experience with a strong portfolio showcasing multichannel campaigns....