Job Description

What You’ll DoLead the Team. Drive Results. Deliver an Exceptional Customer Experience.Golden Nozzle Car Wash is seeking a hands-on, results-driven Site Manager to oversee the daily operations of our high-volume car wash facility. This leadership role is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, and is passionate about operational excellence and outstanding customer service.As Site Manager, you will be responsible for maximizing site performance, developing your team, and ensuring every customer leaves having had a great experience.A day in this role may include:Lead and supervise all daily site operations including staffing, scheduling, coaching, and performance managementEnsure the facility, equipment, and grounds are clean, safe, and fully operational at all timesOptimize workflow and vehicle throughput to minimize wait times and enhance customer experienceDeliver best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionallyExecute sales initiatives and membership growth strategies to drive revenue and customer retentionMonitor inventory levels and coordinate ordering of chemicals, parts, and operational suppliesEnforce all safety procedures and regulatory compliance standardsReview operational reports, KPIs, and financial metrics to improve site performancePartner with senior leadership to execute site-specific goals and business initiativesResolve employee and customer conflicts effectively to maintain a positive, productive environmentCore CompetenciesProblem Solving & Decision MakingTeam Leadership & CollaborationCustomer-Centric MindsetResults-Driven ExecutionSafety & Operational CompliancePreferred Qualifications(Experience and skills that will help you succeed in this role)Leadership experience in a supervisory or management role (car wash, automotive, retail, or service industry preferred)Ability to lead, motivate, and develop a high-performing teamStrong organizational, communication, and multitasking skillsCustomer-first mindset with a commitment to delivering exceptional serviceWorking knowledge of car wash equipment, maintenance practices, and safety standards is a plusProficiency with Microsoft Office and basic operational software systemsHigh School Diploma or equivalentMinimum Requirements(Must meet all the following to be considered)At least 18 years of ageAbility to work up to 50 hours per week, with additional hours as business needs requireFlexible availability to cover shifts at the location such as evenings, weekends, and holidays if neededRequired to work at least one weekend dayOpen availability based on the operational needs of Golden NozzlePhysical RequirementsEnsure physical maintenance, safety, cleanliness, and overall appearance of all store facilitiesAbility to lift, carry, and hold up to 50 lbs.Ability to work outdoors in temperatures ranging from -10°F to 100°FMust be able to stand, walk, and move around vehicles for extended periods of timeWhy Join Golden Nozzle?Competitive pay + performance incentivesLeadership development and advancement opportunitiesFast-paced, team-oriented environmentOpportunity to make a direct impact on site success and customer satisfactionApply today to lead a dynamic team and grow your career with Golden Nozzle Car Wash!Starting Rate: $19.00Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

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